Our goal is to make sure you are satisfied with every detail of your shopping experience with us. We strive to provide you with the most cost-effective method of shipping possible, and we do everything possible to ensure that you are satisfied after you receiveour products. We do not allow returns of unopened products, but if you contact us, we will work to make sure that your needs are met.
Due to the extreme differences in sizes and weights of our products, sometimes the shipping cost seems high. To solve this dilemma, we will email you with the following options when an overage in shipping costs occur:
- We will add an additional item (in a scent of your choice) worth the difference in shipping
- We will include a coupon code worth the overage amount on your next online purchase.
- We will include a check for the overage amount. Simply reply to us (via email or telephone) with the option you desire, and we will handle the rest!
